Privacy Policy
Last updated: 1/28/2026
1. Introduction
Key Frameworks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and applications.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Account information (name, email address, password)
- Payment and billing information
- Profile information and preferences
- Project briefs, creative assets, and content you submit
- Communications with our team
- Feedback and survey responses
2.2 Automatically Collected Information
When you access our services, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Cookies and similar tracking technologies
- Log data and analytics information
2.3 Third-Party Information
We may receive information about you from third-party services you connect to your account, such as payment processors, analytics providers, and authentication services.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Deliver creative assets and fulfill project requests
- Communicate with you about your account and services
- Send marketing communications (with your consent)
- Personalize your experience and content recommendations
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
- Train and improve our AI models and workflows
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including payment processing, data analytics, email delivery, hosting services, and customer support.
4.2 Creative Team Members
Your project information and creative briefs are shared with our team members and contractors who work on your projects.
4.3 Legal Requirements
We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Key Frameworks, our users, or others.
4.4 Business Transfers
In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
4.5 With Your Consent
We may share your information for any other purpose disclosed to you with your consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication procedures
- Secure data centers and infrastructure
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
- Account information: Retained while your account is active and for a reasonable period thereafter
- Project files and creative assets: Retained according to your subscription terms
- Payment information: Retained as required for tax and accounting purposes
- Analytics and usage data: Typically retained for up to 2 years
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
7.1 Access and Portability
You have the right to request access to and receive a copy of your personal information in a structured, commonly used format.
7.2 Correction
You have the right to request correction of inaccurate or incomplete personal information.
7.3 Deletion
You have the right to request deletion of your personal information, subject to certain legal exceptions.
7.4 Opt-Out
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or adjusting your account settings.
7.5 Exercising Your Rights
To exercise any of these rights, please contact us at privacy@keyframeworks.com. We will respond to your request within a reasonable timeframe.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.
We use the following types of cookies:
- Essential cookies: Required for the website to function
- Analytics cookies: Help us understand how visitors use our site
- Preference cookies: Remember your settings and preferences
- Marketing cookies: Track your activity to deliver relevant advertisements
9. Third-Party Services
Our services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@keyframeworks.com
For general inquiries: hello@keyframeworks.com